Privacy Policy

HarterNexus (Harter Consulting Ltd)

Last updated: March 2026

1. Introduction

Harter Consulting Ltd (trading as HarterNexus), Company No. 11865524, is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you visit our website (harternexus.co.uk) or engage with our services.

For the purposes of UK data protection law (UK GDPR and the Data Protection Act 2018), the data controller is Harter Consulting Ltd, registered at Doubletree Court, 10a Cavendish Street, Ulverston, Cumbria, LA12 7AD.

2. What Data We Collect

We may collect the following personal data:

• Name
• Email address
• Phone number (if provided)
• Company name and job title (if provided)
• Details of your enquiry or message
• Technical data such as IP address, browser type, and pages visited (via cookies and analytics)

3. How We Collect Your Data

We collect data through:

• Our website contact form (powered by WPForms)
• Our popup enquiry form
• Direct email correspondence to enquiries@harternexus.co.uk
• Cookies and similar tracking technologies (see Section 7)

4. How We Use Your Data

We use your personal data for the following purposes:

• To respond to your enquiries about our consultancy or training services
• To provide you with a quote or proposal
• To deliver our safety engineering consultancy and training services
• To send you relevant information about our services (only with your consent)
• To improve our website and user experience
• To comply with legal obligations

5. Legal Basis for Processing

Under UK GDPR, we process your personal data on the following legal bases:

• Consent: When you submit an enquiry through our contact form, you consent to us processing your data to respond to you.
• Legitimate interests: We may process your data where it is in our legitimate business interests, such as improving our services or responding to enquiries.
• Contractual necessity: Where processing is necessary for the performance of a contract or to take steps prior to entering into a contract with you.
• Legal obligation: Where we are required to process your data to comply with the law.

6. Who We Share Your Data With

We do not sell your personal data to third parties. We may share your data with:

• Our website hosting provider (IONOS) for the purpose of operating our website
• WPForms (form processing)
• Professional advisors (accountants, legal advisors) where necessary
• Law enforcement or regulatory bodies if required by law

7. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:

• Essential cookies: Required for the website to function correctly
• Analytics cookies: To help us understand how visitors use our website

You can manage cookie preferences through your browser settings. Disabling cookies may affect your experience of our website.

8. How Long We Keep Your Data

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Enquiry data is typically retained for up to 24 months. If you become a client, we retain relevant data for the duration of our business relationship and for up to 6 years afterwards to comply with legal and regulatory requirements.

9. Your Rights

Under UK GDPR, you have the following rights:

• Right of access: You can request a copy of the personal data we hold about you.
• Right to rectification: You can ask us to correct inaccurate or incomplete data.
• Right to erasure: You can ask us to delete your personal data in certain circumstances.
• Right to restrict processing: You can ask us to limit how we use your data.
• Right to data portability: You can request your data in a machine-readable format.
• Right to object: You can object to our processing of your data in certain circumstances.
• Right to withdraw consent: Where processing is based on consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at enquiries@harternexus.co.uk.

10. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. Our website uses SSL encryption to protect data transmitted between your browser and our server.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to read their privacy policies.

12. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please contact us:

Harter Consulting Ltd (trading as HarterNexus) Doubletree Court, 10a Cavendish Street, Ulverston, Cumbria, LA12 7AD Email: enquiries@harternexus.co.uk Web: harternexus.co.uk

14. Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Information Commissioner’s Office Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF Website: ico.org.uk Helpline: 0303 123 1113